Effective Date: January 20th, 2026
At Low Signal, we want you to be satisfied with your purchase. Please review our return and refund policy carefully.
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- The item must be returned in original packaging
- Proof of purchase is required
Non-Returnable Items
Certain items may not be eligible for return, including:
- Clearance or final-sale items
- Gift cards
- Items damaged due to misuse or wear
Return Process
To initiate a return, please email us at:
Include your order number and reason for return. We will provide return instructions once your request is approved.
Return Shipping
- Customers are responsible for return shipping costs unless the item is defective or incorrect.
- Shipping fees are non-refundable.
Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
If approved:
- Refunds will be processed to the original payment method
- Please allow 5–10 business days for the refund to appear, depending on your payment provider
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photos of the issue. We will resolve it promptly.
Contact Us
For questions about returns or refunds, contact:
Email: lowsignal.site@gmail.com
Address:
12412 Titus Ct
Tampa, FL 33612
United States